Terms and Conditions

2.1 General Conduct

You agree to:

• • Provide accurate, complete, and current information when booking services
• • Maintain the confidentiality of any account credentials if applicable
• • Notify us promptly of any changes to your contact information or property access details
• • Treat our staff with respect and provide a safe working environment
• • Comply with all applicable laws and regulations

2.2 Property Access and Safety

You are responsible for ensuring safe access to your property and for securing any valuable or fragile items before our arrival. You must inform us of any potential hazards, including but not limited to aggressive pets, structural issues, or hazardous materials. We reserve the right to refuse or discontinue service if we determine that the working conditions are unsafe.

2.3 Prohibited Conduct

You must not:

• • Use our services for any unlawful purpose or in violation of these terms
• • Harass, threaten, or intimidate our staff
• • Attempt to gain unauthorized access to our systems or networks
• • Interfere with or disrupt our services or servers
• • Misuse our intellectual property or brand

2.4 Indemnification

You agree to indemnify and hold harmless Bramblewood, its staff, and affiliates from any claims, damages, or expenses arising from your breach of these terms, your use of our services, or your violation of any rights of another party.

4.1 Service Disclaimer

Our services are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the services, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

4.2 Limitation of Liability

To the maximum extent permitted by law, Bramblewood shall not be liable for:

• • Indirect, incidental, special, consequential, or punitive damages
• • Loss of profits, revenue, data, or use
• • Damage to property not caused by our negligence
• • Any amount exceeding the fees paid for the specific service giving rise to the claim

4.3 Exclusions from Liability

We are not responsible for damage to items that are inherently fragile, in poor condition, or not disclosed to us prior to service. We are also not liable for pre-existing damage, hidden defects in property or fixtures, or damage caused by factors beyond our control.

4.4 Force Majeure

We shall not be liable for any failure to perform our obligations where such failure results from circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, civil unrest, labor disputes, or governmental actions.

6.1 Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Bramblewood regarding the use of our services and supersede all prior agreements and understandings.

6.2 Modifications

We reserve the right to modify these terms at any time. We will notify you of any material changes by posting the updated terms on our website with a new "Last updated" date. Your continued use of our services after such changes constitutes your acceptance of the modified terms.

6.3 Waiver

No waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other term. Our failure to enforce any right or provision of these terms shall not constitute a waiver of such right or provision.

6.4 Assignment

You may not assign or transfer these terms or your rights hereunder without our prior written consent. We may assign our rights and obligations under these terms without restriction.

6.5 Contact Information

All notices, requests, and other communications regarding these Terms and Conditions should be directed to us using the contact information provided at the top of this page.